Here is where you will find some policies. If a questions is not answered, please feel free to email me and I will do my best to answer your question!


Everything is handmade and due to the fact that I do not have much back stock most items are made to order. I am hoping to change this policy soon to make the process easier and quicker for both YOU and me! Currently turn around time is between 2-3 weeks but I try to get things made and shipped out in 2 weeks. Again, this policy will be changing the first week in October!


If for some reason, you are not happy with your purchase or something went wrong and your item arrived damaged I am happy to replace your item. With custom pieces no returns are accepted. To return/ exchange all you need to do is contact me for my shipping address and ship your item back. If your return/exchange is because the item was broken, I will cover the shipping charge. 

email us at cottonandclayco@gmail.com